Principles of knowledge sharing
Sharing knowledge in social services is an important part of knowledge management. The sharing of knowledge underpins the success of the Changing Lives agenda.
What is knowledge management?
Knowledge management is a social phenomenon, where people come together to share their knowledge, learn from each other and work more effectively together to meet their business and personal objectives. (What is knowledge management? David Gurteen http://bit.ly/lnDWAY)
Effective knowledge management is key to improving practice. Your knowledge, whether explicit or implicit, could be invaluable to other people. Further resources on knowledge management are available here.
Knowledge sharing is about being more open in the way you work and in your relationships with other people.
- Sharing is about:
- Getting feedback
- Asking questions
- Telling people what you plan to do before doing it
- Asking other people for help
- Asking someone to work with you in some way, no matter how small
- Telling people what you are doing and more importantly why you are doing it
- Asking people for advice
- Asking people what they would do differently.
Communities of Practice (CoPs)
Social networking sites such as Facebook, LinkedIn and Communities of Practice for Local Government (IdeA) enable individuals and groups to form online communities to communicate and share information about their practice. Communities of practice (CoPs) are very useful for sharing both explicit and implicit (tacit) information.
